Returns & Exchanges at Mystic Store
We want you to feel magical in your new attire, so if your purchase isn't a perfect fit, we offer easy returns within 30 days of delivery. Please ensure items are unworn, unwashed, and still have their original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging or a sturdy mailer to ensure they arrive back to us in pristine condition.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing