Frequently Asked Questions

Everything you need to know about shopping with Mystic Store.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and restocking fee.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials ethically sourced?

At Mystic Store, we prioritize sustainability. 80% of our current collection is made from organic cotton or recycled polyester, and we only partner with factories that guarantee fair wages and safe working conditions.

Can I track my order once it has been placed?

Yes! Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.